Support

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Contact us

Email contact@thecouples.quest. We read every message.

To help us help you, include your iPhone model, iOS version, what you were doing, and what happened. Please don't send passwords; we never need them. If someone is in danger, call your local emergency number first.

Frequently asked questions

What do I need to play?

An iPhone or iPad running iOS 18 or later, an Apple Account (you sign in with Apple), and a data connection. Everyone in the quest needs the app.

The Couple’s Quest is coming soon to the App Store. Until then you can join the beta on TestFlight: install Apple's free TestFlight app, then open that link on your phone.

How do I join a quest?
  1. Ask the host for the six-character invite code, or open the invite link they send you.
  2. Install The Couple’s Quest (through the TestFlight beta for now, the App Store once it launches) and sign in with Apple.
  3. Tap Join with Code and enter the code.
  4. In a Couples vs Couples quest, pick or create your couple's team (two people) and tap Ready. In a Partner vs Partner quest you are placed on your own side automatically.

If you opened an invite link on your phone, the invite page can show the code and open the app for you. Quests hold up to 8 players, and late joining closes soon after the first Game Day starts unless the host changes that.

What are the two ways to play?

Couples vs Couples is two to four couples racing each other, each couple a team of two: your partner confirms your private cards and the other couples judge the public ones. Partner vs Partner is just the two of you, head to head: your partner is your opponent, so you confirm each other's private cards, and there is no team to join. The host chooses when creating the quest. In these answers "couple" also means each of you in a Partner vs Partner quest.

How long does a quest last? What is a Game Day?

A quest lasts from 7 to 90 Game Days. Each Game Day has a start and an end time in the quest's timezone (the host's phone sets it), for example 8 am to 10 pm. The shared board is cleared when a Game Day starts, and a public challenge that is still unfinished when the Day ends is called off. The host can pause a quest (the end date moves later by the length of the pause) and can end it early.

When a Game Day ends, private cards stay playable (the Nightcap) unless the host turns that off.

How does scoring work?

Public cards. Three cards sit on a shared board and every one is a race. Tap Start, complete the challenge, and submit your proof. The first couple whose proof is accepted claims the points and any Quest Coins, and the empty slot refills. For photo and video proof, the other couples review it and a majority decides. A photo or video can come from your camera roll if you took it since five minutes before you tapped Start (and before you finished); anything older is turned away, and reviewers can see that it came from the roll. Some challenges are measured by your phone instead: steps, a climb or a walk.

Giving up. If your couple fails a card you're locked out of it, and some cards cost a few points, a short timeout (you can't start another card until it ends), or both. Every fail makes the reward bigger for the others: 25% of the base points each time, up to double.

Private cards. Each player holds up to three secret cards. Complete one on your own and send the proof to your partner to confirm. A few private cards are small photo challenges that are judged by the other couples instead, like a public card: the card says so, and the app tells you that the other couples will see your photo before you send it. If they confirm it, the photo also joins the quest's album. The points go to your side. Rival couples never see a private card's text while it is in your hand; once you have completed it, a couple that uses the Peek power-up can read its title and text (never your proof), and once the quest has ended everyone can look back at every card each couple completed, private ones too, from the final scores. A card with spice stays behind a tap in their app. You can veto a private card, which costs what the card says: a few points, a short timeout, or both.

Winning. Most points when the quest ends. Ties go to whoever completed more cards, then to whoever earned more Quest Coins. The host can adjust scores and end the quest. A score can go below zero.

What are Quest Coins, power-ups and curses?

Quest Coins are a bonus currency awarded by some cards and by the Daily Wheel. Points decide the winner; Quest Coins are the second tie-breaker. In the shop you spend them on power-ups, which help your side (for example a Shield blocks the next curse aimed at you, and Peek lets you read what rivals have completed), and on curses, which slow a rival down for a while. In a Couples vs Couples quest you and your partner share what you buy.

What is the Daily Wheel?

Each player gets one spin per Game Day, from the Hand or the Board. The wheel has six segments, the same for everyone in the quest that day, and they change when the next Game Day starts. A segment can add or take away points, give Quest Coins, give a free power-up, or put a curse on your own side (a Shield blocks it). The result is decided on our server, so a retry or a double tap can't spin twice, and spinning needs a connection. If you haven't spun when the Game Day ends, the spin stays open until the next Game Day starts while the Nightcap is on (with it off, the wheel closes when the Day ends).

What are Wish Lists?

Every player has two lists in their account: a Shopping list and a Spicy list, up to 30 items each (200 characters each). Your partner can read both, and nobody else can, rival couples included. Your Spicy list is shown, and used, only in a quest at spice level 3 or 4 where you both have agreed to that level.

Some private cards are wish cards: when one is dealt to your partner, it names one of your open items (a card might ask them to pick up the lemon candles from your list and hide them for you to find). Finishing the card ticks the item off your list, and you can untick it. A wish card is dealt only when your partner has an open item of that kind, a card keeps the words it was dealt with even if you edit or delete the item later, and wish cards are never shown to other couples. You can report a wish item you were shown if it is not okay.

How does spice work?

The host sets a spice level with a slider from 0 to 4 and can change it while you play. Levels 1 and 2 add suggestive cards that appear only in private hands. A quest set to level 3 deals every card from level 0 to 3, and a card has one level. Levels 3 and 4 add spicy activities, some of which can also appear on the public board (the host can turn that off), and every player is asked to opt in before they play. At those levels each player also gets one free skip a day, for a private card that has some spice (a card with no spice costs its penalty, and the skip stays for a spicier one). The Hand tells you whether today's skip is still there.

Proof for a card above spice level 0 is shown to reviewers covered with a warning, and it is never put in the quest's album. The Couple’s Quest is rated 17+.

What are the dice?

The dice button at the top of a quest's board opens a pair of 3D dice for fun or for rolling in person: tap them, press Roll or shake your phone. Nothing is sent and nothing is scored.

Rolled challenges. Some cards have a number you roll when you start them, like "Tidy 1-6 things" or "Do 10-60 push-ups". Tap Roll & Start and the dice decide your number. It is locked for your side (a retry shows the same number), the points stay the same, and the players who review your proof see the number you rolled. A private card rolls for the player who holds it.

Curses with dice. A curse can ask your side to roll. Either of you can roll for the couple, the roll needs a connection, and the curse says what a pass and a fail do.

Do I need a signal?

Yes. The Couple’s Quest needs an internet connection (Wi-Fi or mobile data) to sync the board, scores, photos and videos.

A short drop in signal won't cost you a race. You can still tap Start and Complete and take your photo: the app saves the moment you finished, timed by a clock you can't change, and sends it when you're back online. If you finished first you still win, as long as you reconnect before the claim window closes (20 minutes unless the host changed it). Drawing new cards, the shop, casting curses, spinning the wheel and voting on someone else's proof need a connection, and a photo or video that didn't upload can be sent again. Don't count on the app in places with no coverage.

What is the Live Activity on my lock screen?

While a challenge is running for you or your couple, a curse is on your side, or a timeout is counting down, The Couple’s Quest can show it on your lock screen and in the Dynamic Island, with a countdown that keeps running. It shows only the card's title (a private card's too, never the card's text or your proof), so anyone who can see your lock screen can read it. Turn it off in the app under Settings, Live Activities, or in iOS Settings under The Couple’s Quest. If you swipe one away it won't come back for the same challenge or curse.

Who can see my photos and videos?

A challenge's proof is seen by the players who review it: the other couples for a public card, your partner for a private one (who can save it to their own photos; the screen where you take it tells you). A Quest Memory you post is seen by everyone in your quest, and when the quest ends its album gathers every memory and every couple's public-card photos and videos, including ones that did not count, not just your own (but never the photos for spicy challenges), for everyone in it. There is no public feed. Photos, videos and memories are deleted 7 days after the quest ends (a photo or video that a report is holding is kept longer so we can look at it), so save what you want to keep. The full details are in the Privacy Policy.

How do I save the photos and videos from my quest?

When a quest ends, open the Board and tap Memories to see the quest's album, then tap Save All to Photos: everything is saved to your Photos (into a new album named after the quest if you have given the app full Photos access, otherwise straight into Recents), and you can also save a single item from its menu. A photo or video a private card sent you can be saved from its review screen or from Sent to You in the Review list. The app only adds to your photo library; it can't read it, so it can't show the saved photos itself. After you save, the album screen tells you the album's name and has an Open Photos button: Photos opens where you left it, so look under Albums for the album named after your quest. Everything is deleted from our servers 7 days after the quest ends; what you saved to your photos is yours to keep.

How do I report someone or something?

To report a player, open Settings and tap Report a Player, pick the quest you played together, pick the player and tell us why. To report a photo, video, memory or wish item, open it and use the menu (the three dots) or the flag. You can also report a player or a team from the Lobby and the Scores screen. Your report goes to us, not to the other players, and nobody is told who reported. A reported memory disappears for you at once. You can follow it under Settings, then Reports & Messages, where we also write to you if we have something to tell you. We may hide a photo or video, remove a player from a quest, or ban a player from the app if they break the Terms of Use. You can also email contact@thecouples.quest with the quest name and what happened. Blocking individual players inside the app is not available yet. The author can delete their own memories and the host can remove any memory in their quest.

How do I suggest a challenge or tell you about a bug?

Open Settings and tap Send a Suggestion, or tap the three dots at the top of a quest's Board and choose Send a Suggestion. Pick Challenge Idea or Bug or Problem, write it in your own words (10 to 1,000 characters) and tap Send. For an idea you can say what kind of card it is: public, private or a head-to-head, or Not Sure. We read every one; we see your name, and the quest if you sent it from a quest, and other players never see it. We can't reply to each one, so if you need an answer, write to us at the address at the bottom of this page. Please leave out passwords and anything private. A suggestion is deleted a year after you send it, or when you delete your account.

Why does the app ask before I start a challenge?

Starting is not free. It starts the clock, a challenge with dice rolls them first and keeps the number, a public card takes your couple's one public slot, and giving up costs the card's penalty. So the app tells you what Start does and what it would cost to give up, and you tap Start (or Not Yet) once you have read it.

Why is a photo covered with a warning?

A challenge can have a spice level. When you are asked to review a proof for a challenge above spice level 0, the photo or video is covered with a warning that it may contain explicit content. Tap Show to look at it, and Cover Again to hide it. Proofs for spicy challenges are never put in the quest's album. If something is not okay, use the menu to report it.

How do I delete my account?

In the app, go to Settings, then Delete Account. If you can't get into the app, email us. Step-by-step instructions and exactly what gets deleted are on the Delete your account page.

What is a Flag Drop?

A Flag Drop is a race the host can have drop a few times each Game Day, at surprise times between 8 am and 9 pm. A card appears on the Board naming something to find, such as a hardware store, a library or a gas station; any couple can challenge it, every couple answers Ready or Decline within the answer window the host set (5 to 60 minutes; a couple that doesn't answer counts as declined), and when at least two couples are ready they all start at the same moment and the first to find one and check in (usually with a photo) wins. The host chooses how many flags drop (Host Tools, Flag Drops) and can turn them off. Walk, don't run, and use the crossings.

How is a challenge that says "check in somewhere you can see water" checked?

A challenge that asks for a place like that can't be checked by our server, so the players who vote on it decide: when you finish, your phone's location goes with the proof, and the reviewers (the other couples on a public card, your partner on a private one) see a pin on a map and say whether it's somewhere that challenge could be done. The app tells you before it is sent, the pin is shown only to the people voting (and the host if a vote ends in a tie) and only while they vote, and if they dispute it you can check in again from a better spot unless the card says there is no resubmit. If nobody votes before the window closes, it counts as done.

Why does the app ask where I am, and what does it share?

Some challenges only make sense in daylight or after dark, so the app sends your position, rounded to about 1 kilometre, when you open it during a quest and when you start or finish a challenge. We use it only to work out sunrise and sunset where you are, so that after-dark and daytime challenges are dealt to you and unlock at the right time. It is never shown to anyone, not your partner or the host, and we keep only your latest one. If you say no, the game still works: you just aren't dealt those challenges, or challenges that need your location. It is read only while the app is open, never in the background (a challenge that records your route is the one exception, see below).

Why does the app ask whether I'm a man or a woman?

Some private cards are written for one gender, and the app can only deal you those if it knows. It is optional: you can skip it, and change or clear your answer any time in Settings. If you skip it you are dealt the cards written for everyone. Nobody else can see your answer (not your partner, not the other players, and it is not shown in our admin tools), and it is used for nothing but choosing which private cards you are dealt.

What are Card Preferences?

Some cards ask for things not everyone can or wants to do: drinking, long climbs, roller coasters, heights, talking to strangers. In Settings, Card Preferences, you can switch off kinds of private card for yourself (for example if heights are a problem, or you would rather not drink). Your private hand then leaves those cards out, and a card already in your hand that one of them refuses is replaced right away at no cost. Only you can see what you chose: not your partner, not the other players, not the host. They don't change the shared board, which the host sets with the quest's own filters.

Can I swap a card with my partner?

Yes, in a Couples vs Couples quest. On a card in your Hand tap Swap with your partner's name. They see the card and can give one of theirs back, or pass; nothing changes unless they say yes, and you can take it back until then. Only cards dealt to everybody can be swapped (not ones written for one gender, and not one you are in the middle of), the swap is one for one inside the same hand, and nothing is dealt or charged. It isn't available in Partner vs Partner, where your partner is your opponent.

How do climb, steps and distance challenges work?

Some challenges are measured by your phone: a climb up (or down) from where you tap Start, the steps you take in a day (counted from midnight, the way the Health app counts today, even if the quest's day began at lunchtime) or from Start, or a distance. Tap Start, do it, and Complete unlocks when the goal is reached; a public challenge confirms by itself when the checks pass. Some distance challenges also ask for a photo or video once the goal is reached, and the other couples (or your partner) review that like any photo.

A distance challenge that says any way of travelling counts can be done on foot or as a passenger on a bus, tram, train, ferry or in a car. Those are measured by your phone's GPS route instead of the pedometer, and they are for passengers only: never play while driving.

What is a GPS path challenge?

On a GPS path challenge your phone records the route you take from the moment you tap Start until you finish, and the players who vote on it (the other couples on a public card, your partner on a private one) see that route on a map, with the total distance, and decide whether it is what the challenge asked for. It keeps recording while your screen is locked, but only while that challenge is running: iOS shows its blue location indicator, and recording stops the moment you finish, give up or the time runs out. The route is shown only to the voters, only while they vote, and is deleted with the photos 7 days after the quest ends. The challenge needs Location Services.

Is it free?

Joining a quest is free. Creating a quest as host is unlocked with a one-time purchase in the app, handled by Apple.

The host lost their phone or left. Can someone else take over?

Yes. The host can transfer hosting to another player from the host tools. If the host can't do that, email us and we'll help.

Playing safely

The Couple’s Quest happens in real life, at home and out in the world. A few ground rules keep it fun:

The Couple’s Quest is rated 17+ and is not intended for children.

Who runs this

The Couple’s Quest is made by Blake Olinger-Royer.

3801 S Main St
Elkhart, IN 46517

Email: contact@thecouples.quest